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Guide for Specified Commercial Transactions Act

company name

CAMOTES


Business name

Sawako Kanazawa


Business location

Osaka


Selling price

The selling price will be the displayed amount (display price / consumption tax included).


Payment method and timing

Payment method: Credit card, bank transfer, convenience store payment can be used.


Product delivery time

It will be delivered in 5 to 7 days from the date of order, excluding our regular holidays (*).
Please note that it may be slightly delayed depending on the area and time.


About returns

We cannot accept cancellations, size changes, or returns of products after the order has been confirmed.


However, if the product is defective or if a product different from the ordered product arrives, the [Contact Page] (https://hadawa.jp/contact/) within 3 days (including the product arrival date) after the product arrives. We will only accept returns if you contact us. In this case, the shipping fee for returned goods will be borne by our shop.


In addition, even though the item has been delivered, if the item is not received due to the customer's convenience and the item is returned to our shop, the customer's order shall be canceled at the time of return.
In that case, due to cancellation due to customer's convenience, the customer will be responsible for the shipping fee (including the shipping fee for return), packing material fee, shipping fee, and other damages and expenses incurred by our shop. We will charge you.
In addition, when refunding, we will refund the balance after deducting the above damages and expenses.
The transfer fee for refund will be borne by the customer.


Please note that we may not be able to accept new orders from you if the item is delivered but not received for your convenience and the item is returned to our shop.


[Caution]
-Please note that due to the characteristics of photo display on personal computers, mobile phones, tablets, etc., the color and tone of the actual product may look slightly different from the product photo. Please note that we cannot accept returns due to reasons such as different images.


・ Regarding cooling off
Our online shopping is mail-order sales that customers access, and the cooling-off system does not apply. Thank you for your understanding.

Privacy Policy

This shop recognizes the importance of protecting your personal information, complies with the Law Concerning the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Law"), and the following privacy policy (hereinafter referred to as "this privacy policy"). We will endeavor to handle and protect it appropriately.


__1. Definition of personal information __
In this privacy policy, personal information is personal information defined by Article 2, Paragraph 1 of the Personal Information Protection Law, that is, information about living individuals, such as name, date of birth and other information contained in the information. Information that can identify a specific individual by description, etc. (including information that can be easily collated with other information to identify a specific individual), or personal identification code It shall mean the information that contains.


__2. Purpose of use of personal information __
This shop uses your personal information for the following purposes.
• (1) To provide our shop service
• (2) To respond to information and inquiries regarding this shop service
• (3) For information on products and services of this shop
• (4) To respond to acts that violate the shop's rules, policies, etc. (hereinafter referred to as "rules, etc.") regarding this shop service
• (5) To notify changes to the terms and conditions of this shop service
• (6) To help improve our shop service, develop new services, etc.
• (7) To create statistical data processed into a format that cannot be individually identified in relation to this shop service.
• (8) For other purposes incidental to the above purpose of use


__3. Change of purpose of use of personal information __
This shop may change the purpose of use of personal information within the range reasonably recognized as relevant, and if there is a change, we will notify or announce to the customer.


__4. Restrictions on the use of personal information __
This shop will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of the customer, except when permitted by the Personal Information Protection Law and other laws and regulations. However, this does not apply in the following cases.
• (1) When required by law
• (2) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer.
• (3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.
• (4) When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and with the consent of the customer, the affairs concerned When there is a risk of hindering performance


__5. Proper acquisition of personal information __
This shop properly acquires personal information and does not acquire it by deception or other improper means.


__6. Security management of personal information __
This shop will supervise the employees of this shop as necessary and appropriate so that the security of personal information can be managed against risks such as loss, destruction, falsification and leakage of personal information. In addition, when outsourcing all or part of the handling of personal information, this shop will perform necessary and appropriate supervision so that the outsourcee can manage the security of personal information.


__7. Provided by a third party __
This shop will not provide personal information to a third party without the prior consent of the customer, except when disclosure is permitted based on the Personal Information Protection Law and other laws and regulations. However, the following cases do not correspond to the provision to the third party specified above.
• (1) When our shop provides personal information by entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
• (2) When personal information is provided due to business succession due to merger or other reasons
• (3) When sharing based on the provisions of the Personal Information Protection Law


__8. Disclosure of personal information __
When a customer requests the disclosure of personal information based on the provisions of the Personal Information Protection Law, this shop will disclose it to the customer without delay after confirming that the request is from the customer himself / herself. We will do it (if the personal information does not exist, we will notify you to that effect). However, this does not apply if the shop is not obligated to disclose due to the Personal Information Protection Law and other laws and regulations.


__9. Correction of personal information, etc. __
If the customer requests correction, addition or deletion (hereinafter referred to as "correction, etc.") of the content based on the provisions of the Personal Information Protection Law because the personal information is not true, this shop will do it. After confirming that the request was made by the customer, we will conduct the necessary investigation without delay within the range necessary to achieve the purpose of use, and based on the result, correct the content of personal information, etc. , We will notify the customer to that effect (if we decide not to make corrections, we will notify the customer to that effect). However, this does not apply if the shop is not obligated to make corrections, etc. under the Personal Information Protection Law and other laws and regulations.


__10. Suspension of use of personal information, etc. __
This shop protects personal information from customers because their personal information is handled beyond the scope of the purpose of use announced in advance, or because it was obtained by deception or other improper means. If you are requested to suspend or delete the use (hereinafter referred to as "suspension of use, etc.") based on the provisions of the law, and if it becomes clear that there is a reason for the request, the customer himself / herself will contact you. After confirming that the request has been made, we will suspend the use of personal information without delay and notify the customer to that effect. However, this does not apply if the shop is not obligated to suspend use, etc. under the Personal Information Protection Law and other laws and regulations.


__11. Use of cookies and other technologies __
• (1) The services of this shop may use cookies and similar technologies. These technologies help us to understand the usage status of our services and contribute to the improvement of our services. Users who want to disable cookies can disable cookies by changing the settings of their web browser. However, if you disable cookies, you may not be able to use some functions of our service.
• (2) This shop uses Google Analytics provided by Google LCC on this service in order to investigate and analyze the usage status of the service provided by this shop service. For more information about how Google Analytics collects and processes data and other details about Google Analytics, please visit the company's website.
Google Analytics Terms of Service:
[https://www.google.com/analytics/terms/jp.html] (https://www.google.com/analytics/terms/jp.html)
Google's use of data when you use Google partner sites and apps:
[https://www.google.com/intl/ja/policies/privacy/partners/] (https://www.google.com/intl/ja/policies/privacy/partners/)
Google Privacy Policy:
[http://www.google.com/intl/ja/policies/privacy/] (http://www.google.com/intl/ja/policies/privacy/)


If you do not want your data to be used by Google Analytics, please use the Google Analytics opt-out add-on provided by Google.


Google Analytics opt-out add-on:
[https://tools.google.com/dlpage/gaoptout] (https://tools.google.com/dlpage/gaoptout)
• (3) This service enables "Google Analytics advertising functions", uses the following functions, and uses third-party cookies such as DoubleClick cookies to improve advertisements and sites.


Google Analytics remarketing
Google Analytics User Attribute Report and User Attribute Report and Interest Report


As a result, this service uses Google Analytics cookies to enable analysis to roughly grasp the customer's age, gender, browsing history, and tendency of interest in this service.


If you don't want to use the "Google Analytics Advertising Features", you can disable tracking in your settings. You can disable the Google Analytics opt-out add-on once it is installed in your browser.


__12. Contact us __
For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please use the [Inquiry Form] (https://hadawa.jp/contact/) on this shop page. Please contact us.


__13. Continuous improvement __
This shop shall review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement, and may change this privacy policy as necessary.

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